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Our status
888starz iPhone is an information site, and no purchases pass through it. Only the operator decides whether funds are refunded, not our site.
What can be refunded
If a bet was accepted with an obvious technical error, the operator decides under its own rules. How long a postponed match can wait before it counts as cancelled is set out in the 888starz rules.
Mistaken payments and bonuses
If money was taken twice or a deposit did not arrive, contact 888starz support. Cashback and loss refunds are bonus programmes, not money being returned.
Withdrawals and chargebacks
Withdrawals are normally made to the same method used for the deposit. A chargeback is a last resort, not an ordinary way to get a refund.
Where to turn
Do not delete your bank’s text messages about charges until the matter is settled. We do not accept refund requests because we have not received any money.